A coffee chain in Cambodia is more than just another place to get an espresso. Feel Good Coffee is a social enterprise that runs cafes and sells coffee wholesale to improve the lives of the average Cambodian. One of the really neat things they do is train their staff to basically get jobs elsewhere, the company gets better trained employees while those employees are free to apply elsewhere with increased skills like management or customer service. Employees are paid a living wage for serving good coffee and pastries, if you’re in Cambodia you should pay them a visit.
In our business, empowerment means giving people meaningful options an the power to transform their choices into actions and desired outcomes.
For our farmer-suppliers, this means theyset the price for their own coffee, using their knowledge to grow and process their coffee without interference, we respect their autonomy and treat them as equal partners in our business, and help them to access tools and training about new processes and technologies that can make their farms more sustainable and profitable.
For our employees, it means sharing information, rewards, and power with our entire staff so that they can take initiative and make decisions, solve problems, and improve performance and service, and direct their own career path.